Logo
Submit a request
Sign in
  1. Smarter Agent Support
  2. How Do I?

How Do I?

Get Support

  • How do I contact customer support or get help with my app?
  • Training Videos
  • How do I download my app?

App Troubleshooting

  • How do I find a listing I know should be available?
  • How do I update missing or incorrect property information?
  • Why am I getting an “out of coverage area" error message?
  • What if I am not able to get my branded app on my mobile device?
  • What do I do if property photos don't show up in the app?
  • How do I rebrand an existing app on my phone to my branded version of the app?
See all 7 articles

Device Troubleshooting

  • How do I take screenshots on my iPhone or Android device?
  • How do I uninstall the app from my phone or tablet?
  • How do I turn off private browsing?
  • How do I enable cookies on my iPhone?
  • How do I turn on the GPS feature for my app on my phone?

Saved Favorites / Notifications

  • Can I receive notifications when there is a change to a property or search?
  • How do I change the name of a saved property or saved search?
  • How do I delete a saved property or saved search?

Property Search

  • How do I access a saved property or saved search
  • How do I change or update my search filter?
  • How do I search for properties in a map view?
  • How do I search for properties?
  • I am unable to find a property in the app

Other Features

  • Where can I find the flyout menu?
  • Can I add a mortgage calculator to my app?
Smarter Agent Support