How Do I?

Get Support

• How do I contact customer support or get help with my app?
• Training Videos
• How do I download my app?

App Troubleshooting

• How do I find a listing I know should be available?
• How do I update missing or incorrect property information?
• Why am I getting an “out of coverage area" error message?
• What if I am not able to get my branded app on my mobile device?
• What do I do if property photos don't show up in the app?
• How do I rebrand an existing app on my phone to my branded version of the app?

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Device Troubleshooting

• How do I take screenshots on my iPhone or Android device?
• How do I uninstall the app from my phone or tablet?
• How do I turn off private browsing?
• How do I enable cookies on my iPhone?
• How do I turn on the GPS feature for my app on my phone?

Saved Favorites / Notifications

• Can I receive notifications when there is a change to a property or search?
• How do I change the name of a saved property or saved search?
• How do I delete a saved property or saved search?

Property Search

• How do I access a saved property or saved search
• How do I change or update my search filter?
• How do I search for properties in a map view?
• How do I search for properties?
• I am unable to find a property in the app

Other Features

• Where can I find the flyout menu?
• Can I add a mortgage calculator to my app?