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How do I set up my CNAMEs?

Please follow these steps to set up your own internet domain name for your mobile and desktop experience for your app. If you have a registered Internet domain name, this document explains how to set it up for use with the Smarter Agent system. To set up these three URLs, you or your network administrator will use a technique called CNAME, which will point your URLs to the Smarter Agent system. You may wish to have your network administrator complete this setup as Smarter Agent is not authorized to perform these changes in your domain setup.

The example below assumes you have already registered the domain name: bobsrealestate.com. You would substitute your own domain name when performing this setup.

You will set up three URLs using your domain name:

  1. URL for your customized Mobile Engagement Page. This begins with the phrase "app." So, in our example, this URL would be: app.bobsrealestate.com. This URL should point to app.smarteragent.com.
  2. URL for the mobile application, including links sent in text messages. This begins with "sa." So, in our example, this URL would be: sa.bobsrealestate.com. This URL should point to sa.smarteragent.com.
  3. URL for the web application. This is for mobile web search and single property page shares. This begins with “mw.” So, in our example, this URL would be: mw.bobsrealestate.com. This URL should point to mw.smarteragent.com.

Please contact support@smarteragent.com if you have any questions.

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    Kevin Beasley

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